Due to the handcrafted nature of our pet food, please expect your order to be shipped within 5 to 8 business days.
What is the process to become a retail partner?
Please reach out to us via email customercare@smackpetfood.com or phone us to register. Once qualified, you will be provided with all information to get started including our web portal for ordering along with support materials for your store and social media!
What qualifications do I need to be a retail partner of Smack?
We have brick and mortar stores as well as breeders, groomers and veterinary/holistic clinics all partnered with us to sell Smack. We require your company name with complete address and postal code, phone number, primary contact person and email address for account login, along with your Business Number (and kennel registration for breeders).
How do I order?
Place your order using the online order form and checkout using credit card/e-transfer/cheque.
Can I order using a purchase order?
Yes - after adding items to your order, click 'Generate PO' and provide your email to generate a PDF of the purchase order. Once complete, please submit a copy of the PO to customercare@smackpetfood.com
Can I order one large bag?
No - we do orders by the case-lot. Please see the order form to make a purchase.
