Frequent Buyer Program

Frequent Buyer Program

Buy 8, get 1 free!*

Buy 8, get 1 free!*

  • An exclusive frequent buyer program for our retail partners.
  • Helps you to retain customers and encourage repeat visits to your store!

*Customer may select a recipe of their choice for their free bag

*Available on Astro Loyalty to help us better manage your Frequent Buyer Program!

*Customer may select a recipe of their choice for their free bag

*Available on Astro Loyalty to help us better manage your Frequent Buyer Program!

2.5kg bag of Smack for dogs

Customer buys 8....gets 1 free!

2.5kg bag of Smack for dogs

Customer buys 8....gets 1 free!

1.5kg bag of Smack for cats

Customer buys 8....gets 1 free!

1.5kg bag of Smack for cats

Customer buys 8....gets 1 free!

210g or 250g bag of Smack

Customer buys 8....gets 1 free!

210g or 250g bag of Smack

Customer buys 8....gets 1 free!

What you need to know:

What you need to know:

What you need to do:

What you need to do:

Provide a scanned copy or photo of the customer's Smack purchases along with their reimbursement receipt to Smack Pet Food via email at customercare@smackpetfood.com

Provide a scanned copy or photo of the customer's Smack purchases along with their reimbursement receipt to Smack Pet Food via email at customercare@smackpetfood.com

We honour refunds/returns/exchanges if there is ever any issue with our food. If a customer wants an exchange or refund, please go ahead and replace the food, and we'll replace it for you on your next order. 

 

Email customercare@smackpetfood.com with a photo of the lot code on the back of the bag, size of the bag, recipe and reason for return and we will add a replacement bag to your next order placed!

We honour refunds/returns/exchanges if there is ever any issue with our food. If a customer wants an exchange or refund, please go ahead and replace the food, and we'll replace it for you on your next order. 

 

Email customercare@smackpetfood.com with a photo of the lot code on the back of the bag, size of the bag, recipe and reason for return and we will add a replacement bag to your next order placed!

Download this printable PDF for your store!